77bs Privacy Policy – Our Commitment to Protecting Your Information

1. Introduction

77bs is a licensed online gaming and betting platform operating to international standards. We believe that the privacy and protection of our members' personal data is a fundamental right. This Privacy Policy explains what information 77bs collects, why it is collected, how it is used, and the steps we take to keep your data safe.

By using the 77bs website, mobile app, or any of our digital services, you are considered to have accepted this Privacy Policy. We encourage you to read it carefully before joining the platform. If you have any questions, feel free to contact our support team directly.

77bs's Privacy Policy may be updated from time to time. You will be notified of any significant changes via your registered email or app notification. The date of the latest update will always be shown at the top of this page.

2. What information we collect

77bs only collects information that is strictly necessary to provide its services. We never collect unnecessary or excessive personal data.

This information is either provided directly by you at registration or collected automatically when you use our services. In both cases, we are fully transparent about how data is gathered.

3. How information is used

77bs uses the information it collects for the following purposes. In every case, we follow a minimal data usage policy.

1. For creating, verifying, and managing your account.
2. To process your payment and withdrawal requests.
3. To prevent fraud, money laundering, and other unlawful activities.
4. To contact you about important matters, including transaction confirmations and security alerts.
5. To enforce our Responsible Gaming policy.
6. To personalize services and offers based on your preferences.
7. To improve the functionality of our platform.
8. To comply with legal and regulatory obligations.

4. Information sharing & disclosure

77bs does not share your personal information with third parties. However, in certain circumstances, sharing limited data may be legally required or necessary for service operations.

• Payment Processors: Payment gateways such as Mobile Banking, Nagad, and Rocket receive only the minimum information needed to complete your transaction. They operate under their own privacy policies.
• Identity Verification (KYC) Services: Licensed and secure KYC providers receive only the minimum data necessary for identity verification.
• Legal Authorities: Information required under a court order or legal obligation may be disclosed to the relevant authorities.
• Licensing Authority: Certain information may be disclosed to meet regulatory requirements.

5. Cookie policy

Cookies are small text files stored in your browser. 77bs uses cookies to keep the website and app running smoothly. Below is a breakdown of the types of cookies we use.

• Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
• Functional Cookies: Used to remember your preferred language, theme, and other settings.
• Analytics Cookies: Used to understand which parts of the platform are most visited. This data is anonymous.
• Security Cookies: Used to detect unusual account access and identify fraudulent activity.

You can manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect platform functionality.

6. Data security measures

77bs uses industry-leading technology to protect your personal and financial information. Our security infrastructure is regularly updated and audited.

• SSL/TLS Encryption: All data transfers are secured with 256-bit SSL encryption.
• Firewall Protection: Advanced firewall and intrusion detection systems are active around the clock.
• Two-Factor Authentication (2FA): Two-factor authentication is available for all members.
• Secure Data Centers: Your information is stored in secure, internationally certified data centers.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Staff Training: 77bs staff operate under strict data protection training and confidentiality agreements.

7. Your privacy rights

As a 77bs member, you have core privacy rights. We respect these rights fully and are ready to assist with any request.

8. Data retention period

77bs does not retain your data longer than necessary. Retention periods are defined based on the type of information collected.

• Account Information: For the duration of account activity and after closure as required by law (typically 5 years).
• Financial Transaction Data: Retained for 5–7 years in accordance with international financial regulations.
• Cookies & Technical Data: Session-based cookies are deleted when the browser is closed; other cookies last up to 1–2 years.
• Support chat: Retained for up to 1 year for quality assurance purposes.
• Gaming Logs: Retained for up to 2 years for dispute resolution purposes.

Once the designated retention period ends, your data is permanently deleted or anonymized using secure methods, ensuring you can no longer be identified in any way.

9. Protection of minors

77bs is a responsible gaming platform. We do not provide services to anyone under the age of 18, and we do not collect their data under any circumstances.

• Age verification is mandatory at the time of registration.
• Financial transactions are suspended until age verification is completed through the KYC process.
• If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.
• If parents or guardians notice anything suspicious, they are urged to contact our support team immediately.

10. Policy change process

77bs's Privacy Policy may be updated due to legal changes, the introduction of new services, or changes in business operations. We will notify you of any significant updates through the following channels.

• Notifications will be sent to your registered email address.
• Push notifications will be sent via the mobile app.
• A clear banner or notice will be displayed on the website.
• The update date at the top of this page will be revised accordingly.

Continued use of 77bs after any changes will be considered acceptance of the updated policy. If you find any changes unacceptable, you may request that your account be closed.

11. Contact & complaints

For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated data protection team. We're always here to help.

Upon receiving your complaint or request, we will acknowledge it within 3 business days and aim to provide a full resolution within 30 business days. If a complex case requires more time, you will be informed in advance.